Privacy Policy

Last Updated: September 29, 2025

1. INTRODUCTION

Sawang Tech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including our integrations with third-party platforms such as TikTok.

2. INFORMATION WE COLLECT

Personal Information:

  • Contact details (name, email, phone number)
  • Business information (company name, role, industry)
  • Account credentials and preferences
  • Communication records

Usage Data:

  • Website and application usage statistics
  • Device information and IP addresses
  • Browser type and operating system
  • Pages visited and time spent on our Services

Third-Party Data via TikTok API:

  • Video engagement metrics (views, likes, shares, comments)
  • Hashtag performance data
  • Public profile information
  • Content performance analytics
  • Follower growth and demographics (when available)
  • User-generated content metrics (when publicly available)

3. HOW WE COLLECT INFORMATION

  • Directly from you when you register or contact us
  • Automatically through cookies and tracking technologies
  • Through third-party APIs (including TikTok for Developers)
  • From publicly available sources
  • Through authorized integrations with social media platforms
  • Via TikTok Device Data Collection Tools (DDCTs) including APIs and SDKs

4. USE OF INFORMATION

We use collected information to:

  • Provide and improve our Services
  • Process your requests and transactions
  • Communicate with you about our Services
  • Analyze usage patterns and optimize performance
  • Conduct business analytics and reporting
  • Monitor brand mentions and engagement
  • Provide measurement services and ad targeting insights
  • Comply with legal obligations
  • Protect against fraud and security threats

5. THIRD-PARTY INTEGRATIONS

5.1 TikTok Data Collection Tools Disclosure

Important Notice: Our website and services use TikTok Device Data Collection Tools (DDCTs), including APIs, SDKs, cookies, and pixels operated by TikTok to collect information about how users interact with our services and TikTok's platform.

The data collected through TikTok DDCTs is used to:

  • Provide measurement services for content performance
  • Enable targeted advertising and audience insights
  • Analyze social media engagement and trends
  • Optimize content strategy based on performance metrics

5.2 Music Usage and Content Rights

When posting content through our platform to TikTok, you acknowledge and agree to TikTok's Music Usage Confirmation. By posting, you confirm that you have the necessary rights to use any music or audio included in your content.

5.3 Lead Generation Data

If we collect lead generation data through TikTok's advertising products, we assume full responsibility for processing all Lead Generation Data that users submit. We maintain all necessary rights, permissions, and lawful bases, including consent where applicable.

Other Platforms:

  • We may integrate with other social media and business platforms
  • Each integration is subject to respective platform policies
  • Users maintain control over authorized permissions

6. INFORMATION SHARING

We may share your information:

  • With service providers who assist in our operations
  • With TikTok when using their APIs and services
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with business transfers or mergers
  • With your explicit consent

We do not sell personal information to third parties.

7. DATA SECURITY

We implement industry-standard security measures including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication protocols
  • Secure data storage and backup procedures
  • Employee training on data protection

8. DATA RETENTION

We retain personal information only as long as necessary for:

  • Providing our Services
  • Fulfilling legal obligations
  • Resolving disputes
  • Enforcing our agreements

TikTok-sourced data is retained according to our analytics retention policy, typically for a period of 24 months, unless otherwise required by law or legitimate business needs.

9. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing of your data
  • Data portability
  • Object to certain processing activities
  • Disconnect TikTok integration from your account
  • Request deletion of TikTok-sourced analytics data
  • Export your TikTok performance data

To exercise these rights, please contact us using the information provided in Section 15.

10. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website performance
  • Remember user preferences
  • Provide personalized content
  • Enable TikTok pixel tracking for analytics

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Services, including TikTok integrations.

11. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your own, including to TikTok's servers which may be located in various jurisdictions. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. To exercise these rights, please contact us using the information below.

14. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, providing additional notice through our website or email. Your continued use of our Services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

15. CONTACT INFORMATION

For privacy-related questions or to exercise your rights, please contact us:

  • Website: www.sawangtech.com
  • Email: admin@sawangtech.com
  • Address: Malaysia

For TikTok-specific privacy concerns, you may also contact TikTok directly through their Privacy Center.