Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using Sawang Tech's website, services, applications, or any related platforms (collectively, the "Services"), including our integration with TikTok for Developers APIs, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. COMPANY INFORMATION

Sawang Tech ("Company," "we," "us," or "our") provides business solutions and services designed to elevate sales, service, and success for companies worldwide through data-driven insights and social media analytics.

3. SERVICES DESCRIPTION

Our Services include but are not limited to:

• Business analytics and performance tracking
• Social media integration and monitoring
• Data collection and analysis tools
• Third-party platform integrations (including TikTok for Developers APIs)
• Customer engagement and content management solutions
• Performance metrics and reporting dashboards

4. USER ELIGIBILITY

• You must be at least 13 years old to use our Services
• If you are under 18, you must have parental or guardian consent
• For business services, you must be authorized to represent your organization
• You must provide accurate and complete information
• You must comply with all applicable laws and regulations

5. ACCOUNT RESPONSIBILITIES

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

6. ACCEPTABLE USE

You agree to use our Services only for lawful business purposes. You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Collect or harvest personal information without consent
• Use our Services for spam, harassment, or malicious activities
• Interfere with or disrupt our Services
• Attempt to gain unauthorized access to our systems
• Violate TikTok's Community Guidelines when using our TikTok integration
• Use automated systems or bots without authorization

7. THIRD-PARTY INTEGRATIONS

7.1 TikTok API Specific Terms

When using our TikTok integration features:

• You acknowledge and accept TikTok's Terms of Service and Developer Terms
• You understand that TikTok API has rate limits and usage restrictions
• Data refresh intervals are subject to TikTok's API availability
• You agree to TikTok's Music Usage Confirmation when posting content
• You will not attempt to circumvent TikTok's API limitations
• You acknowledge that TikTok may modify or discontinue API access

7.2 General Third-Party Terms

• You must comply with all third-party terms of service and policies
• We are not responsible for third-party platform availability or functionality
• Data collection through third-party APIs is subject to their respective privacy policies
• Third-party services may change or be discontinued without notice

8. CONTENT GUIDELINES

8.1 User-Generated Content

When posting content through our Services:

• You retain ownership of your content
• You grant us a license to use your content for service provision
• You warrant that you have all necessary rights to the content
• You agree not to post content that violates any laws or third-party rights
• We reserve the right to remove content that violates these Terms

8.2 Music Usage and Content Rights

By posting content with music to TikTok through our platform, you confirm that you have the necessary rights to use any music or audio included in your content and agree to TikTok's Music Usage Confirmation.

8.3 DMCA Compliance

We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe content infringes your copyright, please contact us with the required DMCA information.

9. DATA AND PRIVACY

• We collect and process data in accordance with our Privacy Policy
• You consent to data collection necessary for service provision
• We implement appropriate security measures to protect your data
• You are responsible for ensuring compliance with applicable data protection laws
• You acknowledge that data may be processed through TikTok's systems

10. INTELLECTUAL PROPERTY

• All content and technology provided through our Services remain our property
• You retain ownership of data you provide to us
• You grant us a limited, non-exclusive license to use your data to provide Services
• You may not copy, modify, or distribute our proprietary technology
• Our Services are protected by copyright, trademark, and other laws

11. PAYMENT TERMS

If you subscribe to paid services:

• You agree to pay all fees according to your subscription plan
• Fees are non-refundable unless otherwise stated
• We may change fees with advance notice
• You are responsible for all applicable taxes
• Failure to pay may result in service suspension

12. DISCLAIMERS

• Services are provided "as is" without warranties of any kind
• We do not guarantee continuous, uninterrupted service
• We are not responsible for third-party content or services
• Results from our Services may vary based on numerous factors
• TikTok API availability and functionality are beyond our control

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Sawang Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sawang Tech and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights, including claims related to content posted through TikTok integration.

15. TERMINATION

• We may terminate or suspend your access at any time for violation of these Terms
• You may terminate your account at any time by contacting us
• Upon termination, your right to use our Services ceases immediately
• Service may be interrupted if TikTok revokes API access
• Certain provisions of these Terms survive termination

16. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable arbitration rules.

17. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, providing additional notice. Continued use of our Services after such modifications constitutes acceptance of the updated Terms.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other agreements you enter into with us, constitute the entire agreement between you and Sawang Tech regarding the use of our Services.

20. CONTACT INFORMATION

For questions about these Terms, please contact us:

• Website: www.sawangtech.com
• Email: admin@sawangtech.com
• Address: Malaysia

For DMCA notices, please send to: admin@sawangtech.com